Privacy Policy – Your Data, Your Rights

At Prime Mantra, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our application or services. By using our app, you consent to the practices described in this policy.

What Personal Information We Collect

We may collect the following types of personal information to enhance your user experience:

• Name
• Email address
• Phone number
• Contact details
• Location information (with permission)
• Image data (with permission)

This information is collected directly from you when you register an account, make a purchase, upload a document, or engage with specific features within the app.

How We Use Your Information
We collect and use your personal data to:

1. Provide secure access to app features and services
2. Personalize your user experience
3. Communicate important updates regarding your account or transactions
4. Complete identity verification through Video KYC (for users uploading image data)
5. Grant access to features based on your location (when enabled)
6. We never sell or rent your personal information to third parties. Data sharing only occurs when required by law or essential to fulfill the services you’ve requested

Image Data Usage

With your consent, we may access your device’s camera or photo gallery to:

Capture or upload images for identity verification (Video KYC)

Enable document upload features

Uploaded images are securely stored and used only for verification purposes. We do not share your image data with external parties unless legally required.

Location Data Usage
If permitted, we use your real-time location to:

Verify your identity

Offer relevant features or services based on your geographical area

Your location data is accessed only during the specific feature activation and is not stored or shared unnecessarily.

Security of Your Personal Information
We prioritize the protection of your data. To prevent unauthorized access, disclosure, or misuse, we have implemented robust physical, electronic, and managerial safeguards, including:

Encrypted data transmission

Secure server environments

Access controls and authentication systems

Managing and Controlling Your Data
You are in control of your personal information. You can:

Update your account details anytime within the app

Manage your communication preferences

Request account or data deletion via the app settings or by contacting our support team

We respect your rights under applicable data protection laws, including the right to access, modify, or delete your data.

Contact Us
If you have questions about this Privacy Policy or need assistance with your personal information, please contact us at:

📧 Email: pawarpratik555@gmail.com
📞 Phone: +91 73855 55777